ever had any challenges with communication???

 We have had access to massive communication improvements over the past few decades.  If you think about it, did you ever pull the phone cord out of the wall?  In the ’80s, a tweet  would have been “twit” mis-pronounced.  And my idea of “wifi” in the ’70s was more like “hi-fi” in our house with speakers in every room so I could play records throughout the house at maximum volume.  Communication has certainly improved, but we can all stand to make some improvements in our inter-personal communication, especially as it relates to conflict 🙂

Here are some tips that you might find useful in resolving conflict:

  • Understand the issue:  get on the same page about what you’re discussing because often the center of the conflict comes from not discussing the same content
  • Separate what was said from what was heard  (that’s not what I said, but that’s what was heard)
  • Consider the emotions & expectations associated w the conversation – these items can make communication hazy & ineffective if they’re not identified
  • Be patient & listen without asserting your opinion
  • Own your part of the communication challenge – blame sabotages communications & does nothing constructive
  • Be clear by removing subtleties, nuances & emotional telepathy;  these efforts will only leave you frustrated

 

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